APR242026_02D2101Decided 2026-04-24I-129

The AAO dismissed an H-1B appeal for a Customer Success Manager role because the petitioner's degree requirement — a…

Dismissed Useful for: avoid these mistakes
H-1BField: Consumer goods and retail; Customer Success Manager IOrigin: India
The outcome

This appeal was not successful at this stage

The AAO dismissed the appeal because the petitioner's degree requirement — a general bachelor's in business, economics, or a related field — lacked the required specialization to qualify the position as a specialty occupation. Additionally, the beneficiary's academic credential (Fashion Management) was not shown to relate to the stated degree requirements.

In plain English

A consumer goods and retail company petitioned for an H-1B visa to employ a beneficiary as a Customer Success Manager I, but SCOPS denied the petition. On appeal, the AAO confirmed denial on the independent ground that the petitioner's stated degree requirement — a bachelor's in business, economics, or a related field — was too general to satisfy the specialty occupation standard. The AAO also found that the beneficiary's academic evaluation (equating a foreign Fashion Management degree to a U.S. BA in Fashion Management) failed to establish a connection to the petitioner's required fields. Because the degree requirement was general and unspecialized, the position could not qualify as a specialty occupation under any of the four regulatory criteria, and the appeal was dismissed.

What worked & what failed

What failed: 1. The petitioner's degree requirement of a 'bachelor's in business, economics, or a related field' was too general and lacked required specialization, preventing the position from qualifying as a specialty occupation. 2. The expert opinion letter failed to explain how a general business degree without further specialization was directly related to the position's duties. 3. The beneficiary's academic credential evaluation did not connect her Fashion Management degree to the petitioner's required fields of business or economics, and did not list the specific documents reviewed.

Takeaway: When petitioning for an H-1B in a business-related role, employers must specify a degree requirement with a particular concentration, major, or specialization directly tied to the job duties — a general 'business degree' requirement will almost always fail. Employers should also ensure that any beneficiary's foreign credential evaluation explicitly links that credential to the position's specific required degree fields.

For RFE responses & petition building

Cases like this are frequently used by attorneys when responding to RFEs or building initial petitions. The evidence patterns that worked (or failed) here directly reflect what USCIS officers look for when evaluating H-1B criteria.

Evidence that moved the needle

  • See summary above for details.

Evidence that wasn't enough alone

  • The petitioner's degree requirement of a 'bachelor's in business, economics, or a related field' was too general and lacked required specialization, preventing the position from qualifying as a specialty occupation
  • The expert opinion letter failed to explain how a general business degree without further specialization was directly related to the position's duties
  • The beneficiary's academic credential evaluation did not connect her Fashion Management degree to the petitioner's required fields of business or economics, and did not list the specific documents reviewed.
Find more H-1B cases with similar evidence patterns →
How the case moved

Completed

I-129 filed

Customer Success Manager in the consumer goods and retail industry

Completed

SCOPS — Denied

Initial decision: Denied.

Completed

Appeal to the AAO

Petitioner appealed to the Administrative Appeals Office for de novo review.

2026-04-24

AAO decision — Dismissed

The AAO dismissed the appeal because the petitioner's degree requirement — a general bachelor's in business, economics, or a related field — lacked the required specialization to qualify the position as a specialty occupation. Additionally, the beneficiary's academic credential (Fashion Management) was not shown to relate to the stated degree requirements.

If you're appealing a similar decision, I-290B must be filed within 30 days of personal service of the denial, or 33 days if mailed.

Authorities the office relied on
ChawathePetitioner bears the burden of proof to establish eligibility by a preponderance of the evidence
Christo's Inc.AAO reviews questions de novo
Matter of LingA bachelor's degree in business administration alone is insufficient to qualify a foreign national as a member of the professions
Michael Hertz Assocs.A requirement for a degree with a generalized title such as business administration, without further specification, is insufficient to qualify a position as professional
Caron Int'lA position requiring a general degree in business, engineering, or science is not a professional position
Royal SiamRequiring a general-purpose bachelor's degree such as business administration, without more, will not justify granting an H-1B specialty occupation petition
Shanti v. RenoA general business degree without specialization is insufficient for a specialty occupation
2233 Paradise Road v. CissnaGeneral degree requirement insufficient for specialty occupation
Liu v. BaranGeneral degree requirement insufficient for specialty occupation
Parzenn Partners v. BaranGeneral degree requirement insufficient for specialty occupation
Vision Builders v. USCISGeneral degree requirement insufficient for specialty occupation
Xpress Group v. CuccinelliGeneral degree requirement insufficient for specialty occupation
Tapis Int'l v. INSA bachelor's degree in business with a concentration in a specific field or combined with relevant education or experience might qualify a position as a specialty occupation
Irish Help at Home v. MelvilleRequiring a general-purpose bachelor's degree without more is insufficient for a specialty occupation finding